Resources for Neo Software users
Get in touch with Neo Support. Find information on the latest updates and integrations.
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![Unhappy female veterinarian looking at laptop.](https://www.idexx.com/media/filer_public_thumbnails/filer_public/30/67/30673606-e6d2-4169-88a9-fb0000ea891a/displeased-black-healthcare-worker-using-computer-360x300.png__360x300_subject_location-180%2C150_subsampling-2.png)
Veterinary staff training: everybody needs it, nobody likes it
Perhaps now more than ever, when many veterinary teams are understaffed and overwhelmed, adding an extra pair of hands can be a lifesaver. However, with that new hire comes the necessity for a task that no one looks forward to: training. Read more.
![Veterinarian using a computer](https://www.idexx.com/media/filer_public_thumbnails/filer_public/8d/7d/8d7db18a-b215-488e-971c-5e3e12f13c88/neo-veterinary-clinic.jpg__360x300_q80_subject_location-180%2C150_subsampling-2.jpg)
Record declined items with a single click
Here’s another top-requested feature we’ve checked off the list: now you can easily record when clients decline a product or service.
Read more.
![Veterinarian and cat owner looking at information on a tablet](https://www.idexx.com/media/filer_public_thumbnails/filer_public/90/38/90386e3a-bfaa-4d67-9474-3a541a290160/neo-veterinary-clinic-consult-cat.jpg__360x300_q80_subject_location-180%2C150_subsampling-2.jpg)
Rearrange products on estimates, consultations or refunds
Your clients want to view their invoice and estimate details in a logical order. Want to rearrange products on a consultation? Now you can. You can also edit estimates and refunds whether you’re on a laptop, desktop or iPad. Read more.