IDEXX Newsletter

What can you do if all your job advertisements and enticements are not bringing in enough people to fill all your open positions? Practice manager Des Whittall is here with nine strategies to help you do more with the team you have, all while protecting your people from burnout.

You know that going paperless will make your practice more efficient and effective while reducing cost and increasing revenue, but how can you get your team on board?

Whether you are an AAHA accredited practice, an electronic medical records aficionado or a chartless practice delivering curbside appointments, the patient diagnosis is a vital, even required, part of your medical record. Using the Cornerstone Patient Diagnosis function, you can improve client communications, follow up with patients, and measure the success of practice protocols.

We're hearing from many practices that postcard communications continue to be a great way to reach clients. They're also providing a welcome sense of routine and normalcy during these uncertain times. Our suggestion: keep reminding clients to call and schedule their appointments and train staff to book six weeks into the future.

Vetstoria integrates with Neo, allowing you to increase the reach of your practice by offering online appointment booking and video consultations—all without needing to download an app.